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The client has reported HTTP 500 -
Internet server error (shows below) when he tried to access a
web site.
The customer then has a choice. To
leave your site or what? You know nothing about what happened.
That is where site Error Alert comes
in.
Typical
current http 500 that your customers are getting today
Site Error Alert replaces the above with a
choice of displays and the same time notifies the site owner.
How the Site Owner
is notified
- An email can be sent immediately at the time of the error
- A log file can be created for review at a later time
- A message can be displayed on the browser
- Informative message can be displayed on the browser to
your customer
- Automatically link to another portion of your site
- Generate a hyperlink to another part of your site after
displaying a nice message
- Collect Information about the customer
Display 1
Tell customer that an error has occurred
and the site owner has been notified and give them a chance to
continue on your site.
You have the option of simply notifying the customer that
an error occurred or display a set of informative messages. At
the time error occurs, an email can be sent to you and the
error is logged in a file. You choose any or all of these
options through a simple configuration file.
Display 2
Tell customer that an error has occurred
and the site owner has been notified and give them a chance to
continue on your site and ask them who they are.
The site owner will be emailed or error logged but customer
is not seeing the details. They can use the Continue link to
continue back to their site or they can fill out the form for
you to identify them. The form fields are configurable. That
means use can collect more information such as phone number or
other items.
Display 3
Tell customer that an error has occurred,
show the errors details, tell them the the site owner has been
notified. You have the option of added the prompt form to this
display.
Site Error Alert is Flexible
You can control all the actions of site Error Alert through
a set of simple configuration statements. All these are configurable: The message, the hyperlink, the
page title and even whether to present the details to the site
user.
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